FAQs

No, we have a strict no Pet policy.

We allow people to only bring water and sports drinks. We also have a Zero alcohol policy.

We do allow parents to bring their young children, however it does get quite loud inside of our facility with all of the golf shots.

We are a 24/7-365 Facility. We will be open rain or shine all year long!

To redeem this gift card, you will need to contact us via our Live Chat! Please note that we need 48 hour notice to secure you a booking.

Please head on over to the 'Gift Cards' Tab in our header. From there you will be able to select a gift card. This gift card is redeemable for a 1 hour session at The Range! To redeem a gift card, can we please have your unique gift card code followed by your preferred tee time, as well as preferred bay. We will then make your booking for you! - The Range Team

No, we are a self serve 24/7 automated facility. Upon booking you will receive an access link that unlocks our door with a push of a button on your smartphone.

Please check your SPAM/JUNK folders as sometimes our emails get sent there. If you still cannot find it, please message us on our live chat and we will send you a new one!

Yes! Your code is valid for your whole session plus 10 minutes on either side of your session.

No problem, our access codes are valid for 10 minutes after your session is over. If you need to gain access to the facility after the 10 minutes has elapsed, please reach out to us on our Live Chat.

No. Since we are a 24/7 automated facility, we are unable to offer rental clubs.

Please reach out to us on our Live Chat, or email us at: support@hittingtherange.ca

Please watch our 2 minute tutorial on our 'Tutorials tab'. Click escape on the keyboard, and then scroll down to the bottom of the page. Here you will find 'QUIT'.

Please watch our 2 minute tutorial on our 'Tutorials tab'. To start a game, click 'LOCAL MATCH'. From here you can select your course, add players, select tees.

This really depends on your knowledge and familiarity of our simulators. If it is your first time, we would recommend 3 hours for two people to get through their first 18.

Please watch our 2 minute tutorial on our 'Tutorials tab'. If you fin yourself in the water, you will be presented with a screen that shows a drop zone. You can cycle between your available drops by pressing 'Z'. You can then confirm your drop zone by clicking enter on the keyboard.

Unfortunately at this moment we are unable to provide this service.

The Range supplies fresh balls and tees every morning. However because we are a self serve 24/7 facility, balls and tees are not guaranteed. We would recommend having a fresh sleeve of balls and some plastic tees in your golf bag for the most optimal use of our facility.

Please watch our 2 minute tutorial under our 'TUTORIALS' tab. To get to the driving range, click on 'Training' along the top tab, and then find 'Driving Range'. To EXIT the driving range, click ESCAPE on the keyboard, and then find 'QUIT'.

Please head over to our 'RATES' tab as we have different prices throughout the week.

Yes, Provided you give us 48 hours notice.

No. Once a booking has been confirmed by the customer, there is no way to edit the booking. We can however cancel your booking if we have 48 hours notice.

You cannot extend your original booking. However, if there is time available once your original booking ends, you are welcomed to make a new booking. Please keep in mind that we have a 15 minute buffer time after each booking.

Absolutely! Bookings are 100% transferable. Just forward your door access code email to whoever is taking over your booking!

No, we have a strict no Pet policy.

We allow people to only bring water and sports drinks. We also have a Zero alcohol policy.

We do allow parents to bring their young children, however it does get quite loud inside of our facility with all of the golf shots.

We are a 24/7-365 Facility. We will be open rain or shine all year long!

To redeem this gift card, you will need to contact us via our Live Chat! Please note that we need 48 hour notice to secure you a booking.

Please head on over to the 'Gift Cards' Tab in our header. From there you will be able to select a gift card. This gift card is redeemable for a 1 hour session at The Range! To redeem a gift card, can we please have your unique gift card code followed by your preferred tee time, as well as preferred bay. We will then make your booking for you! - The Range Team

No, we are a self serve 24/7 automated facility. Upon booking you will receive an access link that unlocks our door with a push of a button on your smartphone.

Please check your SPAM/JUNK folders as sometimes our emails get sent there. If you still cannot find it, please message us on our live chat and we will send you a new one!

Yes! Your code is valid for your whole session plus 10 minutes on either side of your session.

No problem, our access codes are valid for 10 minutes after your session is over. If you need to gain access to the facility after the 10 minutes has elapsed, please reach out to us on our Live Chat.

No. Since we are a 24/7 automated facility, we are unable to offer rental clubs.

Please reach out to us on our Live Chat, or email us at: support@hittingtherange.ca

Please watch our 2 minute tutorial on our 'Tutorials tab'. Click escape on the keyboard, and then scroll down to the bottom of the page. Here you will find 'QUIT'.

Please watch our 2 minute tutorial on our 'Tutorials tab'. To start a game, click 'LOCAL MATCH'. From here you can select your course, add players, select tees.

This really depends on your knowledge and familiarity of our simulators. If it is your first time, we would recommend 3 hours for two people to get through their first 18.

Please watch our 2 minute tutorial on our 'Tutorials tab'. If you fin yourself in the water, you will be presented with a screen that shows a drop zone. You can cycle between your available drops by pressing 'Z'. You can then confirm your drop zone by clicking enter on the keyboard.

Unfortunately at this moment we are unable to provide this service.

The Range supplies fresh balls and tees every morning. However because we are a self serve 24/7 facility, balls and tees are not guaranteed. We would recommend having a fresh sleeve of balls and some plastic tees in your golf bag for the most optimal use of our facility.

Please watch our 2 minute tutorial under our 'TUTORIALS' tab. To get to the driving range, click on 'Training' along the top tab, and then find 'Driving Range'. To EXIT the driving range, click ESCAPE on the keyboard, and then find 'QUIT'.

Please head over to our 'RATES' tab as we have different prices throughout the week.

Yes, Provided you give us 48 hours notice.

No. Once a booking has been confirmed by the customer, there is no way to edit the booking. We can however cancel your booking if we have 48 hours notice.

You cannot extend your original booking. However, if there is time available once your original booking ends, you are welcomed to make a new booking. Please keep in mind that we have a 15 minute buffer time after each booking.

Absolutely! Bookings are 100% transferable. Just forward your door access code email to whoever is taking over your booking!

No, we have a strict no Pet policy.

We allow people to only bring water and sports drinks. We also have a Zero alcohol policy.

We do allow parents to bring their young children, however it does get quite loud inside of our facility with all of the golf shots.

We are a 24/7-365 Facility. We will be open rain or shine all year long!

To redeem this gift card, you will need to contact us via our Live Chat! Please note that we need 48 hour notice to secure you a booking.

Please head on over to the 'Gift Cards' Tab in our header. From there you will be able to select a gift card. This gift card is redeemable for a 1 hour session at The Range! To redeem a gift card, can we please have your unique gift card code followed by your preferred tee time, as well as preferred bay. We will then make your booking for you! - The Range Team

No, we are a self serve 24/7 automated facility. Upon booking you will receive an access link that unlocks our door with a push of a button on your smartphone.

Please check your SPAM/JUNK folders as sometimes our emails get sent there. If you still cannot find it, please message us on our live chat and we will send you a new one!

Yes! Your code is valid for your whole session plus 10 minutes on either side of your session.

No problem, our access codes are valid for 10 minutes after your session is over. If you need to gain access to the facility after the 10 minutes has elapsed, please reach out to us on our Live Chat.

No. Since we are a 24/7 automated facility, we are unable to offer rental clubs.

Please reach out to us on our Live Chat, or email us at: support@hittingtherange.ca

Please watch our 2 minute tutorial on our 'Tutorials tab'. Click escape on the keyboard, and then scroll down to the bottom of the page. Here you will find 'QUIT'.

Please watch our 2 minute tutorial on our 'Tutorials tab'. To start a game, click 'LOCAL MATCH'. From here you can select your course, add players, select tees.

This really depends on your knowledge and familiarity of our simulators. If it is your first time, we would recommend 3 hours for two people to get through their first 18.

Please watch our 2 minute tutorial on our 'Tutorials tab'. If you fin yourself in the water, you will be presented with a screen that shows a drop zone. You can cycle between your available drops by pressing 'Z'. You can then confirm your drop zone by clicking enter on the keyboard.

Unfortunately at this moment we are unable to provide this service.

The Range supplies fresh balls and tees every morning. However because we are a self serve 24/7 facility, balls and tees are not guaranteed. We would recommend having a fresh sleeve of balls and some plastic tees in your golf bag for the most optimal use of our facility.

Please watch our 2 minute tutorial under our 'TUTORIALS' tab. To get to the driving range, click on 'Training' along the top tab, and then find 'Driving Range'. To EXIT the driving range, click ESCAPE on the keyboard, and then find 'QUIT'.

Please head over to our 'RATES' tab as we have different prices throughout the week.

Yes, Provided you give us 48 hours notice.

No. Once a booking has been confirmed by the customer, there is no way to edit the booking. We can however cancel your booking if we have 48 hours notice.

You cannot extend your original booking. However, if there is time available once your original booking ends, you are welcomed to make a new booking. Please keep in mind that we have a 15 minute buffer time after each booking.

Absolutely! Bookings are 100% transferable. Just forward your door access code email to whoever is taking over your booking!

No, we have a strict no Pet policy.

We allow people to only bring water and sports drinks. We also have a Zero alcohol policy.

We do allow parents to bring their young children, however it does get quite loud inside of our facility with all of the golf shots.

We are a 24/7-365 Facility. We will be open rain or shine all year long!

To redeem this gift card, you will need to contact us via our Live Chat! Please note that we need 48 hour notice to secure you a booking.

Please head on over to the 'Gift Cards' Tab in our header. From there you will be able to select a gift card. This gift card is redeemable for a 1 hour session at The Range! To redeem a gift card, can we please have your unique gift card code followed by your preferred tee time, as well as preferred bay. We will then make your booking for you! - The Range Team

No, we are a self serve 24/7 automated facility. Upon booking you will receive an access link that unlocks our door with a push of a button on your smartphone.

Please check your SPAM/JUNK folders as sometimes our emails get sent there. If you still cannot find it, please message us on our live chat and we will send you a new one!

Yes! Your code is valid for your whole session plus 10 minutes on either side of your session.

No problem, our access codes are valid for 10 minutes after your session is over. If you need to gain access to the facility after the 10 minutes has elapsed, please reach out to us on our Live Chat.

No. Since we are a 24/7 automated facility, we are unable to offer rental clubs.

Please reach out to us on our Live Chat, or email us at: support@hittingtherange.ca

Please watch our 2 minute tutorial on our 'Tutorials tab'. Click escape on the keyboard, and then scroll down to the bottom of the page. Here you will find 'QUIT'.

Please watch our 2 minute tutorial on our 'Tutorials tab'. To start a game, click 'LOCAL MATCH'. From here you can select your course, add players, select tees.

This really depends on your knowledge and familiarity of our simulators. If it is your first time, we would recommend 3 hours for two people to get through their first 18.

Please watch our 2 minute tutorial on our 'Tutorials tab'. If you fin yourself in the water, you will be presented with a screen that shows a drop zone. You can cycle between your available drops by pressing 'Z'. You can then confirm your drop zone by clicking enter on the keyboard.

Unfortunately at this moment we are unable to provide this service.

The Range supplies fresh balls and tees every morning. However because we are a self serve 24/7 facility, balls and tees are not guaranteed. We would recommend having a fresh sleeve of balls and some plastic tees in your golf bag for the most optimal use of our facility.

Please watch our 2 minute tutorial under our 'TUTORIALS' tab. To get to the driving range, click on 'Training' along the top tab, and then find 'Driving Range'. To EXIT the driving range, click ESCAPE on the keyboard, and then find 'QUIT'.

Please head over to our 'RATES' tab as we have different prices throughout the week.

Yes, Provided you give us 48 hours notice.

No. Once a booking has been confirmed by the customer, there is no way to edit the booking. We can however cancel your booking if we have 48 hours notice.

You cannot extend your original booking. However, if there is time available once your original booking ends, you are welcomed to make a new booking. Please keep in mind that we have a 15 minute buffer time after each booking.

Absolutely! Bookings are 100% transferable. Just forward your door access code email to whoever is taking over your booking!

No, we have a strict no Pet policy.

We allow people to only bring water and sports drinks. We also have a Zero alcohol policy.

We do allow parents to bring their young children, however it does get quite loud inside of our facility with all of the golf shots.

We are a 24/7-365 Facility. We will be open rain or shine all year long!

To redeem this gift card, you will need to contact us via our Live Chat! Please note that we need 48 hour notice to secure you a booking.

Please head on over to the 'Gift Cards' Tab in our header. From there you will be able to select a gift card. This gift card is redeemable for a 1 hour session at The Range! To redeem a gift card, can we please have your unique gift card code followed by your preferred tee time, as well as preferred bay. We will then make your booking for you! - The Range Team

No, we are a self serve 24/7 automated facility. Upon booking you will receive an access link that unlocks our door with a push of a button on your smartphone.

Please check your SPAM/JUNK folders as sometimes our emails get sent there. If you still cannot find it, please message us on our live chat and we will send you a new one!

Yes! Your code is valid for your whole session plus 10 minutes on either side of your session.

No problem, our access codes are valid for 10 minutes after your session is over. If you need to gain access to the facility after the 10 minutes has elapsed, please reach out to us on our Live Chat.

No. Since we are a 24/7 automated facility, we are unable to offer rental clubs.

Please reach out to us on our Live Chat, or email us at: support@hittingtherange.ca

Please watch our 2 minute tutorial on our 'Tutorials tab'. Click escape on the keyboard, and then scroll down to the bottom of the page. Here you will find 'QUIT'.

Please watch our 2 minute tutorial on our 'Tutorials tab'. To start a game, click 'LOCAL MATCH'. From here you can select your course, add players, select tees.

This really depends on your knowledge and familiarity of our simulators. If it is your first time, we would recommend 3 hours for two people to get through their first 18.

Please watch our 2 minute tutorial on our 'Tutorials tab'. If you fin yourself in the water, you will be presented with a screen that shows a drop zone. You can cycle between your available drops by pressing 'Z'. You can then confirm your drop zone by clicking enter on the keyboard.

Unfortunately at this moment we are unable to provide this service.

The Range supplies fresh balls and tees every morning. However because we are a self serve 24/7 facility, balls and tees are not guaranteed. We would recommend having a fresh sleeve of balls and some plastic tees in your golf bag for the most optimal use of our facility.

Please watch our 2 minute tutorial under our 'TUTORIALS' tab. To get to the driving range, click on 'Training' along the top tab, and then find 'Driving Range'. To EXIT the driving range, click ESCAPE on the keyboard, and then find 'QUIT'.

Please head over to our 'RATES' tab as we have different prices throughout the week.

Yes, Provided you give us 48 hours notice.

No. Once a booking has been confirmed by the customer, there is no way to edit the booking. We can however cancel your booking if we have 48 hours notice.

You cannot extend your original booking. However, if there is time available once your original booking ends, you are welcomed to make a new booking. Please keep in mind that we have a 15 minute buffer time after each booking.

Absolutely! Bookings are 100% transferable. Just forward your door access code email to whoever is taking over your booking!